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Water Department

Village of Washburn

PO Box 292
134 N Jefferson St
Washburn, IL 61570
Phone-309-248-7222
Fax-309-248-7092

Bills/Payments:  Bills go out in the mail on the first business day of the month.  Bills are due by the 20th of the month.  On the 21st of each month there will be a 10% late fee added to the bill.  Delinquency letters go out on the 21st of the month as well.  The bill is due in full by the 30th of the month to avoid shut off.  

Disconnection:  Once water is disconnected, the entire bill plus a reconnect fee of $50.00 is required before reconnection takes place.  Once disconnected and paid in full, the Water/Sewer Department has until the end of the following business day to reconnect.

Meet our Water/Sewer Billing Clerk and Town Treasurer

 

Hi! My name is Cheri DeLap.  I grew up in Metamora and moved to Washburn 5 years ago.  I greatly enjoy the small town atmosphere without being too far from the city.

I became the Water/Sewer Billing Clerk in May of 2007.  Since then, there have been several positive changes to the Water/Sewer Department, all for the betterment of the Village of Washburn.  In August of 2008, I was approached to become the Village Treasurer.  I accepted the Treasurer position, in addition to the Billing Clerk, and the rest is history…if I’ve learned anything…“Some days you’re the dog, some days you’re the hydrant”, as my desk paper weight states.  I have found you just keep smiling because it will take you a lot farther!

Over the past year, we have made a lot of progressive changes in this position as well.  It has been challenging, as well as, rewarding.  I enjoy working with my fellow co-workers, Board Members and most of all, the Public!  Everyday adds a bit of mystery to my job, not knowing what awaits my arrival!  Sometimes you have to look past the rain to find the rainbow!  As always, have a wonderful day & remember to keep smiling! =)

At The Washburn Water Department we are committed to quality service.  I am here for you whether it’s your first time for Water/Sewer service or if you have a question regarding your monthly bill.  If I can assist you with any questions and/or concerns, feel free to contact me during our listed  business hours @ 309-248-7222

 

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